Refund policy
WARDLEY Returns & Refunds
30-day returns
If something isn't right, contact us within 30 days of delivery and we'll arrange a return.
- How to start a return: email support@wardleylondon.co.uk with your order number and the item(s) you're returning. We'll reply with return instructions.
- Condition: items should be unworn, unwashed and with original tags attached.
- Return postage: paid by you, unless the item arrived damaged, faulty or not as described — in which case we cover it and offer a replacement or refund.
- Refunds: issued to the original payment method within 14 days of receiving your return.
- Exchanges: return the item for a refund and place a new order in the size or colour you need.
Your statutory rights (UK)
This policy does not affect your statutory rights. Under the Consumer Contracts Regulations 2013 you have the right to cancel your order within 14 days of receiving your goods for a full refund. Under the Consumer Rights Act 2015 goods must be of satisfactory quality, fit for purpose and as described; if goods are faulty you have a 30-day right to reject them.
Contact
support@wardleylondon.co.uk